Frequently Asked Questions

Everything you need to know about your Kobo experience.

What is the battery life of a Rakuten Kobo eReader?

Most Kobo eReaders are designed to last for weeks on a single charge, depending on individual usage, screen brightness settings, and Wi-Fi connectivity.

Can I read in direct sunlight with my Kobo?

Yes, Kobo eReaders feature glare-free E Ink technology, which allows you to read clearly even in bright sunlight, mimicking the look of real paper.

How do I sync my eBooks across different devices?

By using the free Kobo App, you can sync your bookmarks, highlights, and reading progress across your smartphone, tablet, and Kobo eReader instantly.

Is the Kobo eReader waterproof?

Several models, such as the Kobo Libra 2 and Kobo Sage, feature IPX8-rated waterproofing, allowing them to be submerged in up to 2 meters of water for up to 60 minutes.

What is your return policy for hardware?

We offer a 30-day return policy for eReaders purchased directly from our store. The device must be in its original condition and packaging to qualify for a full refund.

Do Kobo eReaders support library books?

Yes, Kobo eReaders have built-in OverDrive support, which allows you to borrow eBooks directly from your local public library using your library card.